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Warn

Amazon Web Services

We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.

Last update on May 24, 2026 6:15 AM

Down

Genesys Cloud

Guidance remains to continue operations in alternate regions. The platform provider has advised recovery is expected to take several months. We will share new information as it becomes available.

Last update on May 24, 2026 6:13 AM

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Intercom

Update: Investigation continues - no change to impact Our investigation with independent external security partners continues. There is no evidence of unauthorized access to customer data or Intercom accounts. All Intercom services remain fully operational. The only impact has been to the compromised packages reported previously. The compromised versions (intercom-client@7.0.4 and intercom-php@5.0.2) were removed and safe versions remain available. Since our last update, we have completed credential rotation and continued hardening our development environment with additional security controls. We will post a final update when we are ready to close this incident.

Last update on May 24, 2026 6:17 AM

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RingCentral

Upon further investigation, RingCentral Operations teams have determined that this issue does not affect customers. As a result, this incident will be cancelled.

Last update on May 24, 2026 6:16 AM

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Trello

Users should be experiencing restored functionality to their boards and cards. Our team has resolved 'card not found' errors, and continues to remediate potential outstanding data issues that occurred on Boards and Cards during the incident: - Missing card labels - Attachment restrictions not being enforced on moved cards - Checklist assignees that are not a member of the current board may incorrectly linger - Card assignees that are not a member of the current board may have incorrectly received due date reminders Please note that while cards are safe to edit, they may be excluded from certain restoration work if they are edited. We will provide another update when above issues are resolved. In the meantime, please reach out to our support team if you need further assistance.

Last update on May 24, 2026 6:13 AM

Warn

Twilio

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Last update on May 24, 2026 6:17 AM